Homeowners as well as landlords or property managers are oftentimes faced with a common dilemma, namely non-structural and structural repairs of the structure and its surroundings. One project that occasionally arises is the need for fencing or railing repairs or replacement, in which case you will want to hire a reputable fence contractor to do the work for you. Choosing a reputable professional may be a bit challenging since there are probably a number of fence contractors in your local area.
Start By Asking The Right Questions
Prior to interviewing any fence contractors, you want to search online or in your local area yellow pages and make a list of 5 or 6 companies to contact and speak with a representative. As you interview each one, you should start by asking the following 10 questions:
- Are they a deadline-oriented company that completes projects on time?
- Are they insured and properly licensed?
- Can any of your current fence materials be recycled or re-used?
- Do they have a lengthy history and a successful track record?
- Does the company stand behind its work?
- Has the BBB received and filed any complaints against their company?
- Have they provided the highest quality materials and work to their past clients (get references)?
- How many years have they been in business in the local area as well as overall?
- What guarantees or warranties do they offer on their quality and workmanship?
- What is included in the cost of repairing or replacing your fence?
These are all important and very valid questions especially when you are looking for a reputable fence contractor who must meet strict building codes as well as health and safety standards. This will help to ensure that you are hiring the right contractor for the job.
Research And Red Flags
You can easily learn a great deal about every fence contractor, even before you start the interviewing process. Research is the key when you are first starting out, but there are also certain red flags to watch out for including the following:
- Be sure you request an estimate from every fence contractor you interview. If they refuse to give you one or are hesitant about doing so, you should be reluctant to do business with them.
- Don’t let the company representative or contractor insist on making an immediate decision.
- Even if they use a discount as a ploy, if they pressure you to pay for the project up front, walk away and keep interviewing other fence contracting companies.
- Fly-by-night contractors usually do not have a verifiable address and local area phone number so do not include any company on your list that does not have these 2 elements.
- Just because a company shows up on the first search engine results page, this is not an indication of their quality and reputability.
- When you contact each company, is your call answered professionally? Be suspicious if the phone is answered in generic fashion.
On a closing note, nearly every fence contractor in the industry today has a website. So be sure to get the web address and research the site. There may be additional information that will be helpful in the decision-making process such as such as their portfolios, references, and client testimonials. Just remember, it is important to know what you need or want but a good contractor will make their own recommendations if asked.
About The Author
Mike Keels is an expert Austin Fence Builder, providing quality services for many years. Understanding how to install a new fence is more than just the labor, he has mastered every step from planning to execution. You can learn more about that process by visiting his website at http://www.fence-austin.com